Today's Dilbert is a cautionary tale to those of you that are either brand new to the work force, or are about to finish school and getting ready to join the working world: things don't make a lot of sense.
Yup. And believe it or not, this comic in particular is probably a word-by-word rehash of a real life conversation. I know because it has happened to me, even at my current job. The only relief is that none of my coworkers do this, but our customers do it all the time: they send you an email, then call you and/or leave a voice mail about it. And it doesn't click on them that if they send the email, and then call, it means you have to stop reading the tl;dr email to talk to them, which means you are not spending your time fixing whatever it is they want to complain about.